Payment Services Directive (PSD2) & cuOnline
We are upgrading our online services shortly for all our Members.
To make this change easier, please check that your mobile phone number and personal details are up to date on your cuOnline profile.
PSD2 & Strong Customer Authentication:
The Payment Services Directive (PSD2) is a new law within the European Union that was introduced in January 2018 designed to benefit customers by enhancing transparency, giving you greater control over your data and will further protect your banking and purchases online. This will come into force on 14th September 2019.
From that date when accessing your account or approving certain actions, you will be required to authenticate yourself using two out of three of the following:
- Something you know – i.e. password or PIN
- Something you have – i.e. mobile application
- Something you are – i.e. fingerprint or facial recognition
Any queries please email firstname.lastname@example.org or call 091 537 200.