Meet the Team
Your dedicated & experienced team pictured here from all three of our branches recently were awarded the Customer Service Excellence Award from the industry recognised Customer Service Excellence Ireland (C.S.E.I.) which is endorsed by Enterprise Ireland, the Irish Government Agency. C.S.E.I. has over 20 years of combined Customer Service Quality initiatives with businesses and groups such as the London Olympics 2012, Marriott Hotel Group, Costa Coffee, Chelsea F.C. and many others.
Founded in 1963 with Stephen Deveney at the helm, St. Anthony’s & Claddagh Credit Union initially operated from the C.Y.M.S Hall in Mill Street, the credit union subsequently moved to 9 Mainguard Street and later purchased 8 Mainguard Street.
In 1978, St. Anthony’s amalgamated with the Claddagh credit union to become St. Anthony’s and Claddagh Credit Union Ltd. The credit union opened its branch office at the Westside Shopping Centre in 1997.
On the 3rd September 2009, there was a process known as a ‘Transfer of Engagement’, which is the merger of St. Anthony’s & Claddagh Credit Union with Oughterard Credit Union.
Our ethos is to serve the needs of our members and the community. We have always upheld the philosophy of the Credit Union movement. The directors and officers of St. Anthony’s and Claddagh are of the view that there is no limit to what they can achieve, through co-operation. They are advancing the philosophy that has been a factor in Galway’s continuing growth and expansion over the last quarter of a century.
Each member enjoys equal opportunities to vote and participate in decisions affecting their Credit Union. The Credit Union is controlled by a voluntary Board of Directors (all of whom are ordinary members) elected at our Annual General Meeting.
A credit union exists only to serve its members — not to profit from their needs. Surplus income generated is returned to the members by way of a dividend and/or is directed to improved or additional services required by the members.
Credit unions are non-sectarian and non-political, and continue that Irish tradition of co-operative self-help.
- To provide a range of financial services to our members
- To create a source of credit for the benefit of members at a fair and reasonable rate of interest
- To help members use their resources to the best advantage
- To promote the welfare of the community
- To encourage thrift by members helping themselves save on a regular basis thereby building up a fund of money for their benefit and that of other members
Safe, Secure & Strong
Our Credit Union is safe and secure and continues to serve its members well regardless of the economic constrains of the wider financial sector. Since our foundation in 1963, membership has grown consistently and there are now over 40,000 members, and a very high quality asset base of €191m. These are excellent indicators of the trust and confidence that you as a member have in your Credit Union and its continuous prudent development.
Each Credit Union is a separate entity, managed and directed completely independently, and St. Anthony’s & Claddagh Credit Union can assure all its members that their credit union remains a strong and vibrant business. We continue to follow a prudent business strategy focusing on low risk core products and services. Our sole source of funds is from members savings and any funds we do not lend out are in 100% capital guaranteed investments.
We are regulated by the Central Bank of Ireland and subject to an annual audit by an independent external auditor and continuous internal audits by the member elected Supervisory Committee. There is also the additional peace of mind provided by the Government Guarantee on savings of €100,000 per member.
Our Board of Directors
Our Credit Union is controlled and directed by a voluntary Board of Directors. The Board is elected by the Members of the Credit Union at the Annual General Meeting, which is held in December every year. Monthly Board meetings set policy, plan for the future development of the Credit Union and monitor the operations and finances.
The Board Oversight Committee is also elected by the members at the Annual General Meeting. The role of the Board Oversight Committee is to assess whether the Board of Directors has operated in accordance with the Credit Union Act 1997 as amended by the Credit Union and Co-Operation with Overseas Regulators Act 2012. The Board Oversight Committee meet every month and can be contacted at email@example.com or PO Box 219, Freepost, Galway.
We wish to thank all members for their continued support, and reassure them that their Credit Union is strong, in safe hands, and does not require any external support. We look forward to continuing to serve you in each of our three branches.